Cathy Pennington joined Phipps in August 2019 and is the Senior Vice President and General Manager. She has extensive experience in managing affordable housing programs spanning almost 30 years. Prior to working at Phipps, she served as Executive Vice President at New York City Housing Authority overseeing the Section 8 program.  In her property management role at Phipps, Cathy oversees strategic business initiatives which will enhance operations with a focus on efficiency, cost controls, and compliance with multiple regulatory agencies. As General Manager, Cathy works closely with the Area Managers and Department Directors to improve business process and customer service by adding online services for tenants and performance management oversight of property management operations.  

Cathy received her BS in Social Work from Cleveland State University and a Master of Social Science Administration from Case Western Reserve University. She formerly served as the President of the National Leased Housing Association in Washington, D.C.